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Microtechs has been serving the Mill Valley area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Explaining VoIP and How It Saves Money

Explaining VoIP and How It Saves Money

Communications are huge for a business, and in the course of doing business, no other communication tool is as valuable as the telephone. Today’s businesses have a real choice on how they want to purchase their telephone system, and the more your business relies on collaboration and innovative communications tools such as video conferencing, the more it becomes evident that VoIP is the best option. Today, we’ll explain how VoIP can bring substantial value to your business.

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Intro to Your Tech: Wi-Fi Calling

Intro to Your Tech: Wi-Fi Calling

Smartphones are pretty ubiquitous nowadays, and they come packed with more features than most people know about, let alone understand. For instance, Wi-Fi calling… what is it, and what does it do to help you communicate?

Let’s get into it.

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The Massive Benefits of VoIP Can Complete Your Business' Communications Platform

The Massive Benefits of VoIP Can Complete Your Business' Communications Platform

For years, traditional telephone systems have been a cornerstone of office communication. However, many companies have yet to update their phone systems to match the evolving needs of the modern workplace. Today, we explore how Voice over Internet Protocol (VoIP) is revolutionizing business telephone systems.

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VoIP is the MVP of Business Communications

VoIP is the MVP of Business Communications

Businesses rely on their communications infrastructures to function. If your communications infrastructure is not working as intended, it’s felt across the organization, as it’s often a department-wide solution. One way you can make your communications infrastructure more streamlined without a load of extra costs is with VoIP, or Voice over IP. The right system will help you get more out of your telephone systems to improve communications for the entire business.

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What Makes VoIP a Go-To Solution?

What Makes VoIP a Go-To Solution?

Communication often goes unnoticed but plays a crucial role in efficient business operations, supporting various functions to some extent. Therefore, investing in the right tools can significantly enhance your business. In today's context, one such tool is Voice over Internet Protocol (VoIP).

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Is Your Phone System Hurting Your Chances with New Prospects?

Is Your Phone System Hurting Your Chances with New Prospects?

“Please listen carefully as our menu options have changed…”

Sound familiar? It’s one of the most common catchphrases of the modern business phone system prompt. It might be a little cliche, but at least it’s not among the worst sins your phone system could be committing that is preventing your business from potential success.

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4 Options for Your Business' Communication Infrastructure

4 Options for Your Business' Communication Infrastructure

Businesses depend on their communication infrastructures to work with clients, vendors, and their staff. Depending on the specific needs of the company, a business might implement any number of communication solutions, all of which have various strengths, weaknesses, and uses. We’ll walk you through some of the most common communication solutions, as well as why you might want them for your company.

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Need to Cut Costs? Switch to VoIP

Need to Cut Costs? Switch to VoIP

VoIP, the shortened form of Voice over Internet Protocol, can be considered the latest and greatest in telecommunication, a solution that is far superior to traditional landlines. Some businesses have embraced this technology with open arms, whereas others still cling to their landlines like their lives depend on it. At the end of the day, relying on your landline when a better solution exists is no different from throwing money away.

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4 Reasons to Get Rid of Your Landline Telephone

4 Reasons to Get Rid of Your Landline Telephone

Your landline telephone may have once been a prominent part of your business’ communication infrastructure, but chances are that it’s fallen on hard times since you last used it. In fact, you might be surprised to find that there are quite a few arguments against using a landline for your organization’s phone system, especially with more modern tools eclipsing it in usefulness.

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VoIP Can be a Game Changer for Business Communications

VoIP Can be a Game Changer for Business Communications

Businesses have long used telephony solutions of some sort, but the traditional landline is an archaic piece of technology in the modern office. You can take your organization to the next level with a more dynamic and flexible solution, one that has the same features without all of the headaches associated with traditional telephone systems. A Voice over Internet Protocol (VoIP) solution can completely change your communications for the better.

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Why VoIP is a Smart Business Technology for 2021

Why VoIP is a Smart Business Technology for 2021

Businesses of all shapes and sizes rely on the telephone to support their operations, which has historically required no small investment on their part. Today, however, there is a much more cost-effective option in Voice over Internet Protocol (also known as VoIP). Let’s consider a few reasons that businesses should see VoIP as the superior option.

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Tip of the Week: Communication Practices to Support Your Business

Tip of the Week: Communication Practices to Support Your Business

Nowadays, there is little more important to a business than communication, especially when it comes to keeping your clients and customers in the loop. Even in the best of times, this kind of communication is critical. Let’s review a few communication best practices that you and your team should always keep in mind for this week’s tip.

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Hosted VoIP Is a Communications Game Changer

Hosted VoIP Is a Communications Game Changer

For the small business owner, this has to go down as one of the most challenging periods in recent memory. Many of the more fortunate businesses have shifted their operations remotely as stay-at-home orders were in place with varying degrees of success. Regardless of where your business is in relation to normal, you’ll always be looking for solutions that will both reduce costs and bring more dynamic functionality to your business. One such solution is hosted VoIP.

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Strengthening Communications for the New Year

Strengthening Communications for the New Year

A quick Google search for “the most important thing for a company to be successful” kicks back a huge number of results - with answers ranging from “effective team management” to “sales skills” to “good decision making” to “strong relationships.” What do the vast majority of these answers have in common? They all rely on effective communications skills. Considering this, it seems prudent to encourage the kind of communication that nurtures success.

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How Exactly Can VoIP Save You Money?

How Exactly Can VoIP Save You Money?

Many business owners like to crunch the numbers in order to fully understand where their hard-earned money is going. Essential business communication tools are just one of the things that are under your expense's category. However, phone service is dwindling across the globe, much in part due to the benefits associated with VoIP, or Voice over Internet Protocol. 

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VoIP Has More Features Than You Thought

VoIP Has More Features Than You Thought

Many small businesses are making the switch to Voice over Internet Protocol (VoIP). VoIP is able to provide many advantages over traditional landlines. Today, we will discuss features that even if you’ve already made the switch, you might not be taking advantage of. 

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Seven great Business Communications Options

Seven great Business Communications Options

Every business has to have some form of communication so they can interact with their customers and support the transactions that they make. Today, we’ll take a look at several communications options that the modern business has to improve its organizational communications.

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Sick of Spam Calls? VoIP is Partly to Blame

Sick of Spam Calls? VoIP is Partly to Blame

If you have access to a phone, chances are you’ve received a spammy robocall. In fact, you’ve probably received a bunch… but why? And how are these robocalls able to hide behind what looks to be a local number? Unfortunately, it’s because the scammers behind these robocalls are using a helpful business tool… Voice-over-Internet-Protocol telephony, also known as VoIP.

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For Business Purposes, VoIP Just Makes Sense

For Business Purposes, VoIP Just Makes Sense

Voice over Internet Protocol, more commonly referred to as VoIP, has quickly become the most practical and efficient choice for a small business’ communication solution. While most businesses using VoIP can share their positive experience with VoIP, some people don’t even know what it is. We’re here to help you thoroughly understand what VoIP is, and point out the many benefits that your organization can stand to gain by implementing VoIP.

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5 VoIP Myths that May Be in Your Way

5 VoIP Myths that May Be in Your Way

Voice over Internet Protocol is a very simple concept, but that simplicity tends to contribute to quite a few misconceptions. These misconceptions often prove to be a barrier to a business embracing what could be an excellent opportunity to improve operations. Here, we’ll discuss and disprove some of these misconceptions so you feel more comfortable potentially embracing VoIP as a viable solution for you.

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