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Microtechs Blog

Microtechs has been serving the Mill Valley area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What You Should Know About Voice-Based Tool Security

What You Should Know About Voice-Based Tool Security

With so many workers performing tasks remotely, it’s no small wonder that authentication is one of the major points of discussion this year. How can you be sure that your company is doing all it can to verify a user’s identity before they access important information on your infrastructure? One such way you can do it is by using voice-based authentication.

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AI Is an Impressive Technology, but How Can It Help Your Business?

AI Is an Impressive Technology, but How Can It Help Your Business?

Artificial intelligence used to be the work of science fiction, but nowadays it is seen as very real and a possibility for businesses of all types. There are benefits to artificial intelligence, but it could also create problems in the future. Let’s take a look at some of these advantages and disadvantages.

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Check Out These Easy Word Shortcuts

Check Out These Easy Word Shortcuts

Most companies use a word processor of some sort in their day-to-day tasks, but there are none more dynamic and well-known than Microsoft Word. To get the most out of Word, you need to take advantage of keyboard shortcuts.

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Make Strategic Decisions Better with a Virtual CIO

Make Strategic Decisions Better with a Virtual CIO

Many businesses simply do not have the resources or budget to hire technicians to perform regular maintenance on their systems, let alone someone who is managing the technicians behind the scenes. The chief information officer, or CIO, is the one who would normally make these calls, but businesses that cannot hire an in-house CIO for whatever reason have the option of hiring a virtual CIO.

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Break Your Break/Fix Cycle

Break Your Break/Fix Cycle

There are generally two approaches to technology maintenance. One of them addresses issues as they appear, and the other involves addressing possible issues before they become operational problems. How does your business go about technology maintenance? If it’s the first, also known as “break-fix” IT, then you are going about things the wrong way and leaving a ton of savings on the table.

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