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Microtechs Blog

Microtechs has been serving the Mill Valley area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What You Should Know About Voice-Based Tool Security

What You Should Know About Voice-Based Tool Security

With so many workers performing tasks remotely, it’s no small wonder that authentication is one of the major points of discussion this year. How can you be sure that your company is doing all it can to verify a user’s identity before they access important information on your infrastructure? One such way you can do it is by using voice-based authentication.

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AI Is an Impressive Technology, but How Can It Help Your Business?

AI Is an Impressive Technology, but How Can It Help Your Business?

Artificial intelligence used to be the work of science fiction, but nowadays it is seen as very real and a possibility for businesses of all types. There are benefits to artificial intelligence, but it could also create problems in the future. Let’s take a look at some of these advantages and disadvantages.

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Check Out These Easy Word Shortcuts

Check Out These Easy Word Shortcuts

Most companies use a word processor of some sort in their day-to-day tasks, but there are none more dynamic and well-known than Microsoft Word. To get the most out of Word, you need to take advantage of keyboard shortcuts.

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Make Strategic Decisions Better with a Virtual CIO

Make Strategic Decisions Better with a Virtual CIO

Many businesses simply do not have the resources or budget to hire technicians to perform regular maintenance on their systems, let alone someone who is managing the technicians behind the scenes. The chief information officer, or CIO, is the one who would normally make these calls, but businesses that cannot hire an in-house CIO for whatever reason have the option of hiring a virtual CIO.

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Break Your Break/Fix Cycle

Break Your Break/Fix Cycle

There are generally two approaches to technology maintenance. One of them addresses issues as they appear, and the other involves addressing possible issues before they become operational problems. How does your business go about technology maintenance? If it’s the first, also known as “break-fix” IT, then you are going about things the wrong way and leaving a ton of savings on the table.

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Yes, There is Phishing-as-a-Service

Yes, There is Phishing-as-a-Service

Hackers and scammers are always trying to turn a profit on businesses just like yours, and you might be surprised by some of their ingenuity. One such way that some hackers choose to make a profit is by twisting the “as a service” business model into something that is particularly dangerous. Even Microsoft has gone on record and called out a particular group of Phishing-as-a-Service providers as a problem.

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Managed IT Services Brings A Lot of Value

Managed IT Services Brings A Lot of Value

When it comes to your business technology, you shouldn’t settle for anything less than the best. Unfortunately, technology is one facet of running a company where many business owners feel they have the least amount of control, perhaps due to its many moving parts and overwhelming complexity. The question becomes one of how you want to approach managing your business’ technology and finding the right skill sets to do so.

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What Is Your Business’ Information Worth to a Scammer?

What Is Your Business’ Information Worth to a Scammer?

Believe it or not, someone can actually purchase access to your organization’s network under the right circumstances. This is the unfortunate reality that we live in, where the commoditization of data and network access has become a real problem. According to a study from KELA, hackers can sell access to compromised networks for a pittance compared to the amount of work you have invested in building your business. Therefore, you must do everything in your power to protect your network and prevent this from happening.

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Meet the Firewall: The Unsung Hero of Your Network’s Security

Meet the Firewall: The Unsung Hero of Your Network’s Security

The term firewall is not a new one, and it’s not as old of a term as you might think. Before it became commonplace in the computing environment, it was first introduced to the world in 1983 when it was used in a movie titled WarGames. Nowadays, it is used mostly in regard to network security. Let’s take a look at what a firewall does and what the different types of firewalls do.

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Murphy’s Law Makes It Easy to See the Value of Managed Services

Murphy’s Law Makes It Easy to See the Value of Managed Services

No one likes to imagine the worst-case scenario, but as a responsible business owner, you have no choice but to see the bad before the good. After all, the investments that you make in the future of your organization mean nothing if you have no power to preserve it in the event of unfortunate circumstances. Due to the nature of technology, it is an ideal place to start thinking about preventative and proactive measures to keep your future secure.

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4 Ways Your Business Can Prepare for Hybrid or Remote Operations

4 Ways Your Business Can Prepare for Hybrid or Remote Operations

The future can be unpredictable at best, especially in today’s times. You never know when your company will suffer from circumstances beyond your control, whether it’s a disaster that uproots your office or a pandemic that forces your entire workforce to transition to remote operations. Thankfully, even in today’s trying times, technology presents opportunities to overcome these challenges.

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What Does it Mean To Go Passwordless? Just Ask Microsoft

What Does it Mean To Go Passwordless? Just Ask Microsoft

Passwords have long been a staple against security threats, but the password could soon be a thing of the past. Microsoft is advancing toward this new concept, but what does it mean for your business? Let’s take a look and see what going “passwordless” can mean for an account’s security.

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3 Reasons You Need to Invest In New Technology

3 Reasons You Need to Invest In New Technology

Upgrading technology can often come with risk. While you might get some return on your investment, will you get it back fast enough to actually make that investment worth it in the end? How can your technology solve problems that your company experiences, and how do you acquire the capital necessary to make significant upgrades? If you dig too deep into the details, you might find that it is difficult to move forward with these major decisions, preventing you from leveraging these amazing benefits. Here are four signs that will give you an idea that it’s time to upgrade your technology.

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Four Steps to Make Cybersecurity Training as Effective as Possible

Four Steps to Make Cybersecurity Training as Effective as Possible

Real cybersecurity preparedness is, like most things in a business, a team effort. Everyone needs to be aware of the best practices involved in cybersecurity. Naturally, this will involve training. In the interest of making sure this training is as effective as it needs to be, we’ve assembled a few best practices to keep in mind as you design a curriculum.

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Is Your VPN Really Secure Enough to Ensure Your Privacy?

Is Your VPN Really Secure Enough to Ensure Your Privacy?

Virtual private networks have become integral to the safety of both businesses and even individual users, but we want to use today’s blog to clear up some of the misconceptions about what a VPN can do and what a VPN cannot do. You’ll find this information helpful for keeping your business as secure as can be.

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Using Windows Hello to Add Security

Using Windows Hello to Add Security

Authentication is a tricky thing for businesses. While people want to be secure, they also want to make that security as convenient as possible. Developments involving solutions like Windows Hello, a biometrics authentication system used by Microsoft, have been pushing this trend forward. Let’s take a look at Windows Hello and see what kinds of authentication features it brings to the table.

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How Will Android Apps Work on Windows 11?

How Will Android Apps Work on Windows 11?

With the news that Android applications will be available on Windows 11, users can expect to find Android apps available for download… with a few terms and conditions to apply. Let’s look at how this integration is poised to be shaped, and why it may not be all that it is cracked up to be.

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Tip of the Week: Optimize Your Wi-Fi with These Practices

Tip of the Week: Optimize Your Wi-Fi with These Practices

Wi-Fi is a very important component in the modern office, which makes it critical that it operates well. Let’s go over a few tips to help you get the highest available speeds out of your business’ wireless connection. 

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Making Solid Technology Decisions will Help You Build the Business You Want

Making Solid Technology Decisions will Help You Build the Business You Want

Technology is one of those parts of your operational infrastructure that plays a massive role, even if you don’t realize it. In fact, you’ve been using all of the standard fare for business technology, such as computers, server units, and networking components for quite some time. All technology must eventually be replaced though, so it’s critical that your company has an established approach to make this happen in the most seamless and least stressful way possible.

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Information Technology Can Be Used to Improve the Customer Experience

Information Technology Can Be Used to Improve the Customer Experience

The people who make use of your products or services, be they clients or customers, are the ones who keep your business afloat. Therefore, you must do your part to ensure that they are happy and satisfied with your business. Thankfully, the right technology can make doing such a thing much easier. Let’s explore some of the opportunities your business has to improve the customer experience through the use of innovative IT solutions.

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