The more you seek to understand your business, the better you are going to be able to run it efficiently. No, this was not Confucius, although it sounds similar to something he would get behind. The more efficient a business becomes the less it will spend. How does this work? Today, we’ll unpack what it takes to cut your costs without hurting your business.
Outsourcing sometimes gets a bad rap, but as a business looks to manage their costs, it can be an indispensable strategy. The theory is simple, you take a portion of your business that you don’t have the resources to fund and you outsource it to another company that can do it for a fraction of the cost. This not only allows you to, at the very least, stabilize costs, but it also brings the expertise that you don’t actively have, into the fold.
Nowadays, you can pretty much outsource any part of your business. You can hire gig workers to complete a job quickly, you can acquire services that allow your business to remove a lot of the time-consuming tasks that take up a lot of your employees’ time, and you can get the support your business needs without having to hire new employees. Outsourcing allows your business to get smarter without having to spend all that money on recruitment and payroll, and if you choose the right vendor, you can move your business forward pretty rapidly.
Another way a business can get smarter is by utilizing the data that it creates to help make informed decisions. While there is no crystal ball, you can make a lot of headway in your organizational decision-making by looking at your business’ past data. There are multiple platforms that decision-makers can use to improve their understanding of their business; through business analytics, business intelligence, and other big data initiatives.
With data analytics, a business can work to maximize the efficiency of their sales, marketing, and operational processes. Analyzing data can help you build optimal customer experiences that are more conducive to accelerated revenue growth as well as produce better in-house procedures that help to improve your employees' experiences.
Speaking of your employees: every single employee you have on staff benefits when they are offered more flexibility. This could be something as simple as changing to a VoIP-based communications system to provide your staff with access to their business phone from their mobile devices; to the adoption of cloud-based resources that they can access from anywhere with an Internet connection.
Another way to build more flexibility is to utilize innovative tools such as artificial intelligence to enhance your support. An AI-fueled chatbot can provide a respite for employees who traditionally need to spend a fair amount of time dealing with the support of your offering. With the AI-integrated chatbot, they can focus all their time and effort on revenue-generating tasks.
The IT professionals at Microtechs can help your organization get smarter by introducing technology in strategic places. Give us a call today at (415) 246-0101 to learn more.