You might have encountered the term MSP while navigating our website, but what does it mean to be a managed service provider? Today we want to get into the nitty-gritty of what we do for our clients and how you can benefit from our services. It’s our goal to show just why managed services have completely changed the landscape of business as we know it today.
A managed service provider is a company that manages your business technology for you. However, to fully grasp how valuable this is, it’s important to look at the traditional ways businesses have managed technology in the past. Normally, a business might hire an in-house IT department or a handful of technicians, depending on the budget, to handle these responsibilities. Managed services take a slightly different approach.
In essence, managed service providers are outsourced professionals who perform the roles unique to technology management and maintenance for your business. They do so in accordance with a service level agreement, where they receive payment for services rendered, not unlike paying an employee a set fee for their salary. Instead of payroll, though, managed services are operational costs that keep your business running, and paying a smaller monthly fee can keep you from dealing with the frustrations of salary negotiations and large, up-front costs associated with broken technology and downtime. In other words, they keep your IT from costing you an arm and a leg, and they make IT services more accessible as a result.
Managed service providers are excellent resources for businesses that might have more limitations placed on them due to their budget constraints, talent acquisition, and other factors that might hinder their ability to get the IT help they need. Companies often put off hiring an IT department because they don’t see the need if everything is working well, but if there is one certainty with business technology, it’s that new solutions are not easy to implement for inexperienced users, and keeping up maintenance is challenging even under the best-case scenario. MSPs give small businesses and enterprises alike the key to success in this regard: more time and more resources.
A proper MSP can handle most tasks associated with business technology so your organization doesn’t need to. It’s safe to say that even an enterprise can find some value in working with an MSP for at least part of their IT’s day-to-day responsibilities.
Managed services can make a difference for just about any business, yours included. If you are ready to take a shot at implementing managed services for your business, we can assist you through each stage of the process. You can enjoy hands-off IT and technology management, and all it takes is a phone call to Microtechs! Our technicians can work with you to determine your business’ specific needs so you can focus on running your company, not managing your IT resources.
To learn more about what we can do for your business, reach out to us at (415) 246-0101.